Política de reembolso

Return & Refund Policy

We accept returns within 14 days of receiving your order.

To be eligible for a return, the item must be unworn, unused, in its original condition, and in its original packaging.

Proof of purchase will be required.

To request a return, please contact us at:
kindnessspro@gmail.com

Once your request has been approved, the return address will be provided.

Return shipping costs are the responsibility of the customer.

Items returned without prior approval will not be accepted.

Damaged or Incorrect Items

Please inspect your order upon arrival. If your item is defective, damaged, or if you received the wrong item, contact us immediately so we can resolve the issue.

Non-Refundable Items

Sale items, limited edition items, and gift cards are non-refundable.

Exchanges

If you wish to exchange an item, we recommend returning the original item first and placing a new order.

Refunds

Once your return has been received and inspected, we will notify you whether your refund has been approved or rejected.

If approved, the refund will be issued to your original payment method within 5 to 10 business days.